Quality Management System

is a structured system that documents processes, procedures, and responsibilities for continuously delivering high-quality products and services that meet regulatory and customer requirements.

Quality Management System is segmented into four key components to be effective & efficient: quality planning, quality control, quality assurance and quality improvement.

Quality Planning

is a document or set of documents that, together, define a company's quality goals, standards, practices, resources, specifications, and procedures.

Quality Control

refers to a company's methods for assessing product quality and, if necessary, improving it. There are various ways to perform quality control, including benchmarking, examining manufacturing procedures, and testing products. All of this is done to keep track of significant product differences.

Quality Assurance

is any systematic process of determining whether a product or service meets specified requirements. Quality assurance helps a company create products and services that meet the needs, expectations and requirements of customers. It yields high-quality product offerings that build trust and loyalty with customers. The standards and procedures defined by a quality assurance program help prevent product defects before they arise.

Quality Improvement

is a structured approach to evaluating the performance of systems and processes, then determining needed improvements in both functional and operational areas. Successful efforts rely on the routine collection and analysis of data. A quality improvement plan describes an ongoing, or continuous, process through which an organization’s stakeholders can monitor and evaluate initiatives and results.